{"id":117,"date":"2018-03-06T10:38:48","date_gmt":"2018-03-06T10:38:48","guid":{"rendered":"https:\/\/xml-io.proteusthemes.com\/woondershop-amazon\/?page_id=117"},"modified":"2024-03-30T09:44:02","modified_gmt":"2024-03-30T09:44:02","slug":"preguntas-frecuentes-de-ayuda","status":"publish","type":"page","link":"https:\/\/jttlogos.com\/es\/help-faqs\/","title":{"rendered":"Ayuda y preguntas frecuentes"},"content":{"rendered":"<div class=\"row\"  id=\"row-1903697365\">\n\n\t<div id=\"col-1942194124\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-484746172\" class=\"accordion-item\">\n\t\t<a id=\"accordion-484746172-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-your-company-a-manufacturer-or-trader?\" aria-expanded=\"false\" aria-controls=\"accordion-484746172-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfEs su empresa un fabricante o un comerciante?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-484746172-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-484746172-label\" >\n\t\t\t\n<p>Somos un fabricante ubicado en Shenzhen, China, con m\u00e1s de 14 a\u00f1os de experiencia.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2730634700\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2730634700-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-customize-my-logo\uff1f\" aria-expanded=\"false\" aria-controls=\"accordion-2730634700-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPuedo personalizar mi logotipo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2730634700-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2730634700-label\" >\n\t\t\t\n<p>Seguro. Podemos realizar cualquier forma, color, tama\u00f1o y acabado superficial.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1738485135\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1738485135-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-place-an-order?-what-information-should-be-provided-when-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-1738485135-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>C\u00f3mo hacer un pedido? \u00bfQu\u00e9 informaci\u00f3n se debe proporcionar al realizar el pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1738485135-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1738485135-label\" >\n\t\t\t\n<p>Por favor inf\u00f3rmenos por correo electr\u00f3nico o por tel\u00e9fono: material, forma, color, tama\u00f1o, espesor, acabado superficial, etc. Si ya tiene su archivo de arte (archivo de dise\u00f1o), env\u00edenoslo. Cantidad e informaci\u00f3n de contacto.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-745775370\" class=\"accordion-item\">\n\t\t<a id=\"accordion-745775370-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-minimum-order-quantity(moq)?\" aria-expanded=\"false\" aria-controls=\"accordion-745775370-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1l es la cantidad m\u00ednima de pedido (MOQ)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-745775370-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-745775370-label\" >\n\t\t\t\n<p>Nuestro MOQ general es de 500 unidades, si hay peque\u00f1as cantidades, no dude en <a href=\"https:\/\/jttlogos.com\/es\/personalizacion\/\" data-abc=\"true\">cont\u00e1ctenos para una cotizaci\u00f3n.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-817371031\" class=\"accordion-item\">\n\t\t<a id=\"accordion-817371031-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-kind-of-file-format-do-you-need?\" aria-expanded=\"false\" aria-controls=\"accordion-817371031-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 tipo de formato de archivo necesitas?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-817371031-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-817371031-label\" >\n\t\t\t\n<p>Necesitamos archivos vectoriales PDF, AI, CAD, CDR, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1132528230\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1132528230-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-shipping-cost-do-i-charge?\" aria-expanded=\"false\" aria-controls=\"accordion-1132528230-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1nto costo de env\u00edo cobro?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1132528230-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1132528230-label\" >\n\t\t\t\n<p>Podemos utilizar DHL, UPS, TNT, FedEX, etc. Su costo depende de su pedido real, no dude en contactarnos para obtener una cotizaci\u00f3n.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2868421965\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2868421965-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-is-the-production-time?\" aria-expanded=\"false\" aria-controls=\"accordion-2868421965-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1nto dura el tiempo de producci\u00f3n?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2868421965-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2868421965-label\" >\n\t\t\t\n<p>Las muestras tardan entre 1 y 3 d\u00edas laborables y la producci\u00f3n en masa tarda entre 3 y 7 d\u00edas laborables. El tiempo exacto depende del pedido real.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1505080734\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1505080734-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-pay-for-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1505080734-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo pago mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1505080734-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1505080734-label\" >\n\t\t\t\n<p>Pago con tarjeta de cr\u00e9dito, Paypal, transferencia bancaria, Western union, pedido de garant\u00eda comercial de Alibaba, L\/C, T\/T, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2136748949\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2136748949-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-provide-samples?-is-it-free?\" aria-expanded=\"false\" aria-controls=\"accordion-2136748949-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfProporcionan muestras? \u00bfEs gratis?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2136748949-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2136748949-label\" >\n\t\t\t\n<p>S\u00ed, podemos proporcionar muestras gratuitas que hemos hecho antes, pero usted deber\u00e1 pagar los costos de env\u00edo.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3787485065\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3787485065-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-guarantee-the-quality?\" aria-expanded=\"false\" aria-controls=\"accordion-3787485065-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Palanca\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo garantizar la calidad?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3787485065-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3787485065-label\" >\n\t\t\t\n<p>Nuestro departamento de control de calidad debe inspeccionar cada paso de la producci\u00f3n y los productos terminados antes del env\u00edo.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2327,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":0,"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/pages\/117\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/media\/2327"}],"wp:attachment":[{"href":"https:\/\/jttlogos.com\/es\/wp-json\/wp\/v2\/media?parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}