{"id":117,"date":"2018-03-06T10:38:48","date_gmt":"2018-03-06T10:38:48","guid":{"rendered":"https:\/\/xml-io.proteusthemes.com\/woondershop-amazon\/?page_id=117"},"modified":"2024-03-30T09:44:02","modified_gmt":"2024-03-30T09:44:02","slug":"faq-daide","status":"publish","type":"page","link":"https:\/\/jttlogos.com\/fr\/help-faqs\/","title":{"rendered":"Help &amp; FAQs"},"content":{"rendered":"<div class=\"row\"  id=\"row-725079428\">\n\n\t<div id=\"col-1321893485\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3323270569\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3323270569-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-your-company-a-manufacturer-or-trader?\" aria-expanded=\"false\" aria-controls=\"accordion-3323270569-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Votre entreprise est-elle un fabricant ou un commer\u00e7ant ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3323270569-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3323270569-label\" >\n\t\t\t\n<p>Nous sommes un fabricant situ\u00e9 \u00e0 Shenzhen, en Chine, avec plus de 14 ans d&#039;exp\u00e9rience.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2314814222\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2314814222-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-customize-my-logo\uff1f\" aria-expanded=\"false\" aria-controls=\"accordion-2314814222-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Puis-je personnaliser mon logo\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2314814222-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2314814222-label\" >\n\t\t\t\n<p>Bien s\u00fbr. Nous pouvons r\u00e9aliser n\u2019importe quelle forme, couleur, taille et finition de surface.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2699710984\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2699710984-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-place-an-order?-what-information-should-be-provided-when-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-2699710984-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment passer une commande ? Quelles informations doivent \u00eatre fournies lors de la commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2699710984-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2699710984-label\" >\n\t\t\t\n<p>Merci de nous informer par email ou par t\u00e9l\u00e9phone : mati\u00e8re, forme, couleur, taille, \u00e9paisseur, \u00e9tat de surface, etc. Si vous disposez d\u00e9j\u00e0 de votre fichier d&#039;illustration (fichier de conception), merci de nous l&#039;envoyer. Quantit\u00e9 et coordonn\u00e9es.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2693580473\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2693580473-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-minimum-order-quantity(moq)?\" aria-expanded=\"false\" aria-controls=\"accordion-2693580473-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelle est votre quantit\u00e9 minimum de commande (MOQ)\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2693580473-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2693580473-label\" >\n\t\t\t\n<p>Notre MOQ g\u00e9n\u00e9ral est de 500 pi\u00e8ces, s&#039;il y a de petites quantit\u00e9s, n&#039;h\u00e9sitez pas \u00e0 <a href=\"https:\/\/jttlogos.com\/fr\/personnalisation\/\" data-abc=\"true\">Contactez-nous pour une citation.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3867651287\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3867651287-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-kind-of-file-format-do-you-need?\" aria-expanded=\"false\" aria-controls=\"accordion-3867651287-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>De quel type de format de fichier avez-vous besoin\u00a0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3867651287-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3867651287-label\" >\n\t\t\t\n<p>Nous avons besoin de fichiers vectoriels PDF, AI, CAD, CDR, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3395463836\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3395463836-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-shipping-cost-do-i-charge?\" aria-expanded=\"false\" aria-controls=\"accordion-3395463836-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Combien de frais d&#039;exp\u00e9dition dois-je facturer ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3395463836-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3395463836-label\" >\n\t\t\t\n<p>Nous pouvons utiliser DHL, UPS, TNT, FedEX, etc. Son co\u00fbt d\u00e9pend de votre commande r\u00e9elle, n&#039;h\u00e9sitez pas \u00e0 nous contacter pour obtenir un devis.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3285991593\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3285991593-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-is-the-production-time?\" aria-expanded=\"false\" aria-controls=\"accordion-3285991593-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quel est le d\u00e9lai de production ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3285991593-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3285991593-label\" >\n\t\t\t\n<p>Les \u00e9chantillons prennent 1 \u00e0 3 jours ouvrables et la production de masse prend 3 \u00e0 7 jours ouvrables. L&#039;heure exacte d\u00e9pend de la commande r\u00e9elle.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3453151995\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3453151995-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-pay-for-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3453151995-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je payer ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3453151995-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3453151995-label\" >\n\t\t\t\n<p>Paiement par carte de cr\u00e9dit, Paypal, virement bancaire, Western union, commande d&#039;assurance commerciale Alibaba, L\/C, T\/T, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2815972616\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2815972616-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-provide-samples?-is-it-free?\" aria-expanded=\"false\" aria-controls=\"accordion-2815972616-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Fournissez-vous des \u00e9chantillons ? C&#039;est gratuit?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2815972616-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2815972616-label\" >\n\t\t\t\n<p>Oui, nous pouvons fournir des \u00e9chantillons gratuits comme nous l&#039;avons fait auparavant, mais les frais d&#039;exp\u00e9dition doivent \u00eatre pay\u00e9s par vous.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2414895664\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2414895664-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-guarantee-the-quality?\" aria-expanded=\"false\" aria-controls=\"accordion-2414895664-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment garantir la qualit\u00e9 ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2414895664-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2414895664-label\" >\n\t\t\t\n<p>Chaque \u00e9tape de production et les produits finis doivent \u00eatre inspect\u00e9s par notre d\u00e9partement de contr\u00f4le qualit\u00e9 avant l'exp\u00e9dition.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2327,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":0,"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/pages\/117\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/media\/2327"}],"wp:attachment":[{"href":"https:\/\/jttlogos.com\/fr\/wp-json\/wp\/v2\/media?parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}